Smart call centers: engagement and gamification
Collection, delivery, goals, calls, negotiations. These words are commonplace in a call center environment. However, with the evolution of processes and technologies, call centers are
Collection, delivery, goals, calls, negotiations. These words are commonplace in a call center environment. However, with the evolution of processes and technologies, call centers are
Many companies still bet on the home office. Flexibility in schedules, cost reduction for the company, increased productivity, and many other advantages most employers found
The home office was the solution found by many companies to continue operating during the period of social detachment. Many processes had to be adapted
Conforme nós adiantamos nas dicas sobre CRMs e ferramentas de gestão de tarefas, a gamificação é uma poderosa ferramenta de apoio na gestão de equipes remotas, sobretudo
As you know, the home office work model was unexpected for many companies, but in order to follow the recommendations for social distance and preserve
At this point, it has become quite clear that the new coronavirus pandemic has affected the society in many ways. Social distancing forced a change
For many people, working at home was something new that emerged as an alternative to some businesses survive during the quarantine period. And it was
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