Smart call centers: engagement and gamification
Collection, delivery, goals, calls, negotiations. These words are commonplace in a call center environment. However, with the evolution of processes and technologies, call centers are
Collection, delivery, goals, calls, negotiations. These words are commonplace in a call center environment. However, with the evolution of processes and technologies, call centers are
Many businesses have invested in the use of gamification, even the call center. The logic of games has been implemented in the business sector to
Av. Brigadeiro Faria Lima, 2369, cj. 1102,
São Paulo/SP, 01452-922
Avenida Primeiro de Dezembro, N.41, Pav. Q, 2715-109
Pêro Pinheiro - Lisboa - Portugal
Avenida Irala 452, Oficina 2,
Santa Cruz de la Sierra, Bolivia