Unicorn startups: what can we learn from them?
Telling you to follow the example of a unicorn sounds crazy, right? After all, where will you find one? Aren’t they all in the enchanted
Telling you to follow the example of a unicorn sounds crazy, right? After all, where will you find one? Aren’t they all in the enchanted
Collection, delivery, goals, calls, negotiations. These words are commonplace in a call center environment. However, with the evolution of processes and technologies, call centers are
The home office was the solution found by many companies to continue operating during the period of social detachment. Many processes had to be adapted
We are going through a crisis moment caused by the new coronavirus pandemic. This moment of uncertainty can be a threat to several companies, but
Many businesses have invested in the use of gamification, even the call center. The logic of games has been implemented in the business sector to
Selling is an art. So the salespeople are the artists, the managers are the directors, and the management tools are part of the box office.
In a company where it is necessary to keep the team engaged so it is possible to see improvement on the activities and increase of
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